OR HcardsJun 7, 20201 minA full stomach - interfaces between sales and projects teams at the workplaceBoth projects and sales teams from a telecom company attended a workshop on improving the interfaces between their two groups. The...
OR HcardsMay 1, 20201 minWhen the cards choose the clientIt was during the third meeting with an adolescent girl: in the previous meetings we used the cards by looking at the photos and...
OR HcardsApr 1, 20202 minWorking with management teamsA group of managers from the same organization got together to work on their interface. I asked each of them to choose one card which...
OR HcardsMar 1, 20201 minHow does depression look like?A 40-year-old client reports a poor mood, and says she experienced depression in the past. She told me about it when she first arrived....